The ideal - Studio in the Aiguelongue district!

Free cancellation up to 5 day(s) before arrival, then 0% cancellation fee up to 4 day(s) before arrival, then 100% cancellation fee.

Cancellation Policy - Short Term Rental

1. Cancellation by the Renter:

has. Complete refund :
- Cancellation made at least 5 days before arrival date.

b. No refunds:
- Cancellation made less than 5 days before the arrival date.
- Cancellation during the stay.

2. Cancellation by the Owner:

has. Complete refund :
- Cancellation made by the owner for reasons beyond their control (force majeure, major problem with the property, etc.).

b. No refunds:
- Cancellation made by the owner due to the tenant's non-compliance with the rules of the property.

3. Repayment Terms :

• Refunds will be made using the same payment method used when booking.
• Refunds will be processed within a reasonable time after cancellation.

4. Reservation modification :

• The tenant can request a modification of reservation subject to availability.
• Changes may result in price adjustments.

5. Communication in the Event of Cancellation:

• The tenant must inform the owner of any cancellation in writing, by e-mail or through the reservation platform.
• The owner will inform the tenant of any cancellation in writing, by e-mail or through the reservation platform.

6. Recommendations:

• Tenants are strongly advised to take out cancellation insurance to cover possible unforeseen events.

This cancellation policy is designed to clarify the terms and conditions of cancellation for short-term rentals. It aims to balance the rights and responsibilities of the tenant and the owner, while taking into account exceptional circumstances.